STARTING OUT CUE CARD:
1. COMPUTERS READY, WITH AC LOGIN SCREEN IN PT ROOMS, THERMOSTAT AT 72
2. PHREESIA PADS OUT, SANITIZER
3. PHREESIA INTEGRATION CLIENT, eMED RECEIVER CRYPTO
4. ANNAPURNA AND PUMORI READY
5. PLANTS, CLEAN ROOMS, ENSURE THEY ARE STOCKED
6. LAUNDRY
7. APPTS ON AC ARE REFLECTED ON PHREESIA DASHBOARD. ELSE RECTIFY MISMATCH. AC IS ALWAYS RIGHT.
8. RUN A BATCH E&B CHECK ON ALL PREREGISTERED PTs, CONFIRM COPAY AMOUTNS ARE CORRECT, ONLY NEW PTS CAN HAVE "?"
9. TAKE DOWN VOICE MAIL DETAILS IN DAILY SIGN OUT SHEET
10. CHECK AC INBOX AND FD MESSAGES, CATCH OVERNIGHT REMINDERS, TASKS, INFO, STAT LABS/IMG
11. ACT ON VOICE MAILS
12.CHECK POP UP& FLAG NOTE FOR ALL PTS, COMMUNICATE POP UP NOTE, WRITE ON SUPERBILL IF NECESSARY
13. ACT ON STEP 10 BECAUSE STEPS 9 AND 10 MAY HAVE COMMON ACTION ITEMS
14. ENSURE ALL PT CHARTS FOR TODAY’S PTS HAVE ALL NECESSARY LABS/IMGING/CONSULTS, RELEVANT RECORDS (THIS SHOULD HAVE BEEN DONE 48HRS AGO. IF SOMETHING IS MISSING, STATE WHAT IN AC’S SCHEDULE COMMENTS AND ACT ON GETTING THE MISSING ITEMS
15. CONFIRM ZOCDOC APPTS.
16. FIRST CHECK OF FAXES IN UPDOX
17. TAKE STARTING OUT SHEET, SIGN OUT SHEET AND ATTEND MORNING DEBRIEFING MEETING
18. GRAB URGENT OUTBOX PAPERS ON YOUR WAY OUT
2. PHREESIA PADS OUT, SANITIZER
3. PHREESIA INTEGRATION CLIENT, eMED RECEIVER CRYPTO
4. ANNAPURNA AND PUMORI READY
5. PLANTS, CLEAN ROOMS, ENSURE THEY ARE STOCKED
6. LAUNDRY
7. APPTS ON AC ARE REFLECTED ON PHREESIA DASHBOARD. ELSE RECTIFY MISMATCH. AC IS ALWAYS RIGHT.
8. RUN A BATCH E&B CHECK ON ALL PREREGISTERED PTs, CONFIRM COPAY AMOUTNS ARE CORRECT, ONLY NEW PTS CAN HAVE "?"
9. TAKE DOWN VOICE MAIL DETAILS IN DAILY SIGN OUT SHEET
10. CHECK AC INBOX AND FD MESSAGES, CATCH OVERNIGHT REMINDERS, TASKS, INFO, STAT LABS/IMG
11. ACT ON VOICE MAILS
12.CHECK POP UP& FLAG NOTE FOR ALL PTS, COMMUNICATE POP UP NOTE, WRITE ON SUPERBILL IF NECESSARY
13. ACT ON STEP 10 BECAUSE STEPS 9 AND 10 MAY HAVE COMMON ACTION ITEMS
14. ENSURE ALL PT CHARTS FOR TODAY’S PTS HAVE ALL NECESSARY LABS/IMGING/CONSULTS, RELEVANT RECORDS (THIS SHOULD HAVE BEEN DONE 48HRS AGO. IF SOMETHING IS MISSING, STATE WHAT IN AC’S SCHEDULE COMMENTS AND ACT ON GETTING THE MISSING ITEMS
15. CONFIRM ZOCDOC APPTS.
16. FIRST CHECK OF FAXES IN UPDOX
17. TAKE STARTING OUT SHEET, SIGN OUT SHEET AND ATTEND MORNING DEBRIEFING MEETING
18. GRAB URGENT OUTBOX PAPERS ON YOUR WAY OUT
CHECK IN CUE CARD:
- PT WALKS IN, PULL UP DEMO IN AC
- SEE POP UP NOTE & FLAG & TAKE ACTION. DELETE POP UP IF NEEDED.
- NEW PT: TAKE PHOTO ID/INSURANCE, SCAN TO UPDOX (OPTION 1 )
- OFFER SANITIZER, CHECK OFFICE VIST, HIT OFFICE USE, ENTER 123456, SELECT PT, HAND OVER PHREESIA PAD
- ASK PT TO HAVE A SEAT AND FILL OUT PHREESIA PAD
- DURING THIS TIME GET SUPERBILL READY. CHECK NEW PT BOX IF THIS IS A NEW PT
- KEEP EYE ON PROGRESS BAR ON PHREESIA WEBSITE. ENQUIRE IF MAJOR DELAYS
- PT BRINGS BACK PAD, IF "?" , FIX E&B TO SAY & TAKE PAYMENT MANUALLY USING PHREESIA PAD
- CLICK ON AC, HIT CTRL + F11, OBSERVE DATA BEING IMPORTED INTO AC FROM PHREESIA, CHECK DEMO
11. CHECK (PUT IN EASY NAME) IN AC & MERGE DUPLICATION IF ANY
12. RETURNING PT: IF PHRESSIA SHOWS "!" , CONFIRM CHANGED INFOR & DURING CHECK OUT CHECK CHANGED DEMO ON SUPERBILL
13. ALWAYS CONFIRM COPAY AMOUNT BY LOOKING INTO DETAILS OF E&B
14. UPDATE PHARMACY
15. NEW PT: ATTACH PHOTO ID AND INSURANCE TO AC AND MARK IN UPDOX WITH BLACK TAG
16. HAND SUPERBILL TO MA AND COMMUNICATE RELEVANT POP UP DETAILS
17. MA WALKS PATIENT BACK TO BEGIN POST CHECK IN DUTIES